Cookie policy

Find out how we use cookies on our website.


Last updated: 8 June 2021.

Who we are

This Cookies Policy explains how the British Red Cross incorporated by Royal Charter 1908; registered as a charity in England and Wales (220949), Scotland (SC037738), Jersey (430) and the Isle of Man (0752); and Britcross Ltd registered as a company in England and Wales (00932598) (collectively ‘British Red Cross’) uses cookies and similar technologies on our websites. Please review this Cookie Policy to learn more about which of our websites use cookies, the types of cookies we use, why we use them and how you can manage the use of cookies.

You should read this Cookies Policy alongside our Privacy Notice and our Terms and Conditions.

If you would like further information on our use of cookies and similar technologies, please contact us at dataprotection@redcross.org.uk.

1. What is a cookie?

Cookies are small text files which save information about you when you use a website. If you agree to them, they are stored on your device. Cookies can make using a website easier because they remember information like what you put in your shopping basket or what you last searched for.

Cookies are used by website owners to provide you with a positive browsing experience, and to help make improvements.

Our site uses cookies to:

  • Make our site work.
  • Collect data on how users navigate our site, which helps us to improve it.
  • Allow you to share our content on social networks.
  • Help us provide relevant advertising to those who may be interested in it.

We do not use cookies to:

  • Collect any personal identifiable information.
  • Pass personal data to third parties.

In this Cookies Policy, we use ‘cookies’ as shorthand for any technology that stores information on your device, or gains access to information on your device (for example pixels and Javascript tracking tags).

For more information on cookies, please see the Information Commissioner’s Office information on cookies.

2. What cookies do we use and why?

We have split the cookies used on our site into four categories:

  • Strictly necessary cookies
  • Functional cookies
  • Performance cookies
  • Targeting cookies

Each of these categories is explained in section 5 below.

Our websites use both ‘first-party’ and ‘third-party’ cookies. First-party cookies are set and collected by our websites and are only used by our websites when you visit them.

‘Third-party’ cookies are set and collected on our websites by third-party providers whose services we have added to our pages, e.g. cookies set by embedded Youtube videos or Facebook advertising. The British Red Cross does not control how third parties use these cookies, so we suggest you check their website to see how they’re using them or block the cookies. To understand more about these third-party cookies and their privacy policies, please visit their websites directly.

3. How do I manage my cookie settings?

You can change your preferences on which cookies we set by visiting the Cookies Preference Centre, adjusting the sliders to ‘On’ or ‘Off’ and clicking ‘Confirm My Choices’.

Some cookies are essential cookies which cannot be turned off using the slider. These cookies are ‘Strictly necessary’. If you choose not to accept our cookies, then we will only store these ‘Strictly necessary’ cookies.

Most internet browsers automatically accept cookies unless you change your browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. The ‘Help’ menu in the toolbar of most web browsers will tell you how to do this, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. 

Please find below links describing how to do this on some popular browsers.

Some third parties may allow you to manage their cookies independently, through the platforms that control them e.g. Facebook. Please refer to the list of other third-party cookies in the table below and their respective policy pages for further information.

To delete or review cookies that are on your device, you will need to go into the settings of your browser and review them. For more information about cookies, including how to set your internet browser to reject cookies, please go to https://www.allaboutcookies.org.

4. Changes to this policy

We may update how we use cookies (and this policy) from time to time. So please check regularly to keep up to date with any changes.

5. The cookies we use

Below is more information about the individual cookies we use, the purposes for which we use them, which website they appear from and how long they remain on your device. These is a list of all the cookies that may be set.